Privacy Policy

This policy explains how LC Partners, operating the POPÃ brand, collects, uses and protects personal data submitted through the website, contact forms, quotation requests, orders and commercial exchanges.

1. Data controller

The data controller is LC Partners, a French simplified joint-stock company (SAS), with registered office at 84 boulevard de la Croix-Rousse, 69001 Lyon, France.

Contact: contact@maison-popa.eu.

2. Data collected

POPÃ may collect the following data: first name, last name, company, job title, email address, telephone number, SIRET or professional identifier, billing and delivery address, order information, messages sent through forms, commercial exchange history, technical browsing data and cookie preferences.

3. Purposes

Data is used to respond to contact requests, qualify reseller requests, prepare quotations, process orders, organize delivery, provide customer service, manage billing, prevent fraud, comply with legal obligations and improve the POPÃ website and offering.

4. Legal bases

Depending on the case, processing is based on contract performance or pre-contractual measures, compliance with legal obligations, LC Partners’ legitimate interest in managing its commercial relationship, or consent where required, particularly for certain cookies or marketing communications.

5. Recipients

Data may be shared with POPÃ teams, Shopify for store operation, payment providers, carriers, hosting providers, messaging tools, technical providers, accounting or legal advisors, and competent authorities where required by law.

6. Hosting and third-party tools

The store is operated with Shopify. Some processing may involve service providers located outside the European Union. Where required, LC Partners relies on safeguards provided by applicable regulations, including standard contractual clauses or equivalent mechanisms.

7. Retention periods

Data is kept for as long as necessary for the purposes pursued. Order and billing data is kept for applicable legal retention periods. Prospecting data is kept until consent is withdrawn or an objection is made, within the limits recommended by applicable regulations.

8. Data subject rights

Under the GDPR, you have rights of access, rectification, erasure, objection, restriction of processing and data portability. You may also withdraw your consent where processing is based on consent.

To exercise your rights: contact@maison-popa.eu. Proof of identity may be requested in case of reasonable doubt.

9. Complaint

If you believe your rights are not being respected, you may lodge a complaint with the CNIL.

10. Cookies

The site may use cookies necessary for its operation, as well as analytics, personalization or marketing cookies when enabled. Non-essential cookies must be subject to your consent. You can change your preferences through the cookie management module when available on the site.

11. Security

LC Partners implements reasonable technical and organizational measures to protect data against loss, unauthorized access, disclosure or alteration.

12. Updates

This policy may be amended to reflect legal, technical or commercial changes. The version published on the site is the applicable version at the time of consultation.